America’s Favorite Flavor

Posted on May 15, 2015

Almost every system implementation I’ve worked on has started with the goal of a “vanilla” implementation, otherwise known as an implementation without any customizations. And, you might ask, how many of these projects have achieved that goal? Zero. A vanilla implementation is possible in theory, but it rarely comes to fruition in the real world, […]

What do you want in a consultant?

Posted on May 6, 2015

As a client, one of the most critical decisions you need to make before you start interviewing consultants is whether you want a partner or just an executor. If you have established, effective processes and procedures and just need arms and legs to get through a particularly busy time period, you might just need staff […]